Independent CMMS Software Review
Infor EAM (Hexagon) Review & Analysis
Enterprise Asset Management engineered to maximize capital asset performance.
System Overview
Infor EAM (now operating under Hexagon) is one of the world's premier enterprise asset management software suites. Designed for multi-billion dollar industrial corporations, it provides predictive maintenance modeling, energy sustainability analytics, linear asset tracking, and strict regulatory compliance.
💡 Editor's Verdict
Infor EAM (Hexagon) is a comprehensive maintenance solution with strong usability (7.6/10). Its combination of Predictive & Condition-Based Maintenance, Multi-Site Global Asset Registry, Linear & GIS Asset Hierarchy makes it a top consideration for modernizing plant operations.
Supported Industry Verticals
Target Company Scales
Core Capabilities & Architecture
A granular look into how Infor EAM (Hexagon) structures day-to-day work orders, preventive triggers, and equipment telemetry.
Predictive & Condition-Based Maintenance
Industrial-grade predictive & condition-based maintenance designed to optimize uptime, streamline technician wrench time, and maintain regulatory compliance.
Multi-Site Global Asset Registry
Industrial-grade multi-site global asset registry designed to optimize uptime, streamline technician wrench time, and maintain regulatory compliance.
Linear & GIS Asset Hierarchy
Industrial-grade linear & gis asset hierarchy designed to optimize uptime, streamline technician wrench time, and maintain regulatory compliance.
Energy & Carbon Footprint Monitoring
Industrial-grade energy & carbon footprint monitoring designed to optimize uptime, streamline technician wrench time, and maintain regulatory compliance.
Contractor & Warranty Management
Industrial-grade contractor & warranty management designed to optimize uptime, streamline technician wrench time, and maintain regulatory compliance.
Advanced Inventory & Global Procurement
Industrial-grade advanced inventory & global procurement designed to optimize uptime, streamline technician wrench time, and maintain regulatory compliance.
Strengths & Trade-offs
✓ What Plant Teams Love (Pros)
- ✓Unrivaled enterprise scalability handling millions of assets worldwide
- ✓Deep energy monitoring ties maintenance to environmental sustainability goals
- ✓Extensive ecosystem of certified system integrators and consultants
⚠ Limitations & Considerations (Cons)
- ⚠Demands substantial implementation budgets and specialized consulting teams
- ⚠Long learning curve for everyday line workers without tailored screen masking
- ⚠Total cost of ownership is prohibitive for mid-sized manufacturers
Infor EAM (Hexagon) RFP Evaluation Scorecard & Spec Sheet
Standardized technical evaluation scorecard for maintenance managers, millwrights, and engineering procurement committees.
| Evaluation Criteria | Audited Capability & Spec | Audit Status |
|---|---|---|
| 1. Frontline Mobile App | Offline work order execution, camera barcode scanning & voice dictation | ★ 3.8 / 5.0 |
| 2. PM Scheduling Engine | Automated calendar, meter-hour triggers & recurring task generation | ✓ Verified |
| 3. MRO Storeroom & Parts | Min/max stock thresholds, auto-PO replenishment & QR/barcode auditing | ✓ Verified |
| 4. IoT & Condition Telemetry | Vibration, infrared, PLC runtime hours & sensor alert triggers | ✓ Supported |
| 5. Enterprise Integrations | ERP connector (SAP, Oracle, NetSuite), SSO/SAML, REST APIs | REST API |
| 6. Audit Trail & Regulatory | 21 CFR Part 11, OSHA LOTO permits, ISO 9001 electronic signatures | ✓ Supported |
| 7. Implementation Support | Dedicated onboarding specialist, historical data migration, SLA guarantee | 3 to 6 weeks |
Compare Infor EAM (Hexagon) Head-to-Head
Direct side-by-side technical evaluation against other leading CMMS platforms: